Privacy Policy

This Privacy Policy explains how TogetherLoansApply.com ("we", "us", "our") collects, uses, stores and protects personal data submitted through our website in connection with Together Loans enquiries. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

TogetherLoansApply.com is an information and enquiry website providing guidance on Together Loans products offered by Together Financial Services Limited. We are the data controller for personal data collected via this website.

2. What Data We Collect

When you submit an enquiry through our website, we may collect:

• Your name, email address and phone number
• Details of the loan product you are interested in
• Approximate loan amount and property value
• Employment status and brief description of your circumstances
• IP address and browser/device information (via cookies)

We do not collect sensitive financial data, credit card numbers, National Insurance numbers or credit file information at the enquiry stage.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your Together Loans enquiry and provide the information you requested
• To connect you with specialist Together Loans advisers who can assist with your application
• To improve our website and services
• To comply with legal and regulatory obligations

Our lawful basis for processing your enquiry data is legitimate interests (responding to your request) and, where applicable, consent (for marketing communications).

4. Data Sharing

We may share your data with:

• Together Financial Services Limited or authorised Together Loans intermediaries – to facilitate your lending enquiry
• CeMAP-qualified advisers who are part of our specialist team – to handle your enquiry
• IT service providers who support our website and data systems – under strict data processing agreements

We do not sell your personal data to third parties for marketing purposes.

5. Data Retention

We retain enquiry data for up to 6 years from the date of submission, in line with standard financial services record-keeping requirements. You may request deletion of your data at any time (subject to our legal obligations).

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (right to be forgotten)
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us at: [email protected]

7. Cookies

We use essential cookies to make our website function correctly. We may also use analytics cookies (such as Google Analytics) to understand how users interact with our website. You can manage cookie preferences via your browser settings. See our Cookie Policy for full details.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. All data is transmitted via HTTPS encrypted connections.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision appears at the top of this page. Continued use of the website following any changes constitutes acceptance of the updated policy.

10. Complaints

If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.